Distribution Services FAQ
- What is my mailing address?- 
                           
                           San José State University 
 (Department Name)
 One Washington Square
 San José, CA 95192-#### (extended zip code)
 
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- What is my shipping address for freight and vendor shipments?- 
                           
                           San José State University 
 (Department Name)
 129 South 10th Street
 San José, CA 95112-#### (extended zip code)
 
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- How do I find a department zip code and/or location?- 
                           
                           You can search the , which is managed by University Personnel, or the document, which is maintained by Distribution Services. 
 
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- How can I get more Intercampus envelopes?- 
                           
                           Contact the Administrative Support Coordinator to request envelopes free of charge. 
 
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- How can I reduce the number of Intercampus envelopes my department has?- 
                           
                           Place your excess envelopes in a box or tub and leave them in your outbound staging area. 
 
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- Does Distribution Services sell postage stamps for business or personal use?- 
                           
                           No, Distribution Services does not carry postage stamps. 
 
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- Does Distribution Services have shipping supplies?- 
                           
                           Yes, we have bubble wrap, butcher paper and shipping tape, in addition to a variety of FedEx and UPS envelopes, pouches and boxes. 
 
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- I don’t have a UPS CampusShip or FedEx Ship Manager account, how can I ship a package?- 
                           
                           Complete the . Print it and attach it to the package. Place the package in the outbound staging area or call 408-924-1594 for a pickup. 
 
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- How do I return a package to a vendor?- 
                           
                           Contact the vendor for a Return Material Authorization number (RMA). If the item is from a PO, also notify the buyer. The vendor will provide the shipping instructions. 
 
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- How do I get a UPS CampusShip or FedEx Ship Manager account for business shipments?- 
                           
                           Complete the Application for Online Shipping [pdf]. 
 
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- Can I use my UPS CampusShip or FedEx Ship Manager to create a personal shipment?- 
                           
                           No, campus shipping accounts are for 91ÁÔÆæ business purposes only. 
 
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- What should I do if I cannot access my UPS CampusShip or FedEx Ship Manager account?- 
                           
                           Contact the Administrative Support Administrator to reset your password or to get your User ID. 
 
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- How can I track a shipment?- 
                           
                           Contact the Workflow Coordinator with the carrier name and tracking number. 
 
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- Can I have personal shipments delivered to Distribution Services?- 
                           
                           No, we only handle business related mail and packages; personal shipments, including flower and balloon deliveries, will be refused. 
 
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