Frequently Asked Questions
Thanks for asking these great questions!
Business Stationery
- When and where can I order business cards and stationery?
- Do I have to recycle my old business cards and order new ones?- 
                           
                           No. Please use up business cards and other materials that have 91ÁÔÆæ's old logo. 
 
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- Do I have to recycle my department's materials that have 91ÁÔÆæ's old logo?- 
                           
                           No. Please use up business cards and other materials that have 91ÁÔÆæ's old logo. 
 
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- How do I report a quality issue with my stationery order?- 
                           
                           If you have an issue with your stationery order placed through Medius Corp., please contact Serena Motekaitis, 91ÁÔÆæ's customer service representative. Still need help? Please contact Roman Goshev. 
 
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Brand Rollout
- How do I find out about the latest marketing and brand updates?- 
                           
                           91ÁÔÆæ's University Marketing and Communications team has developed the new 91ÁÔÆæ Brand Style Guide to help us all promote the appropriate use of the San José State brand and identity. 
 
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- When will our new identity be required? - 
                           
                           Using the new communication platform and identity elements is not required. But as use of it grows, so will recognition of San José State. 
 
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- Why would 91ÁÔÆæ spend money on branding at this time?- 
                           
                           The visual identity system was developed through a sponsored project with the department of graphic design. That means 91ÁÔÆæ's University Marketing and Communications paid a practicum class (Associate Professor Chang Kim and a group of BFA students) and those funds went directly back into the program, supporting the very students who did the work. The real-life experience these students got from the project is invaluable. In addition, building a strong university visual identity will benefit the entire community by elevating 91ÁÔÆæ's image -- and encouraging support and engagement from our many audiences. Our team continues to partner with faculty and staff members and students move the brand forward. 
 
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91ÁÔÆæ Brand Guidelines
- I'd like a logo for my department or program. How do I request a lockup?- 
                           
                           Most lockups for colleges, departments and programs are currently available. Download your unit's lockup or request a new one. 
 
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- When will I receive my lockup?- 
                           
                           Read usage guidelines and download your lockup (or request a new one). 
 
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- I didn't see any mention of a "logo." Is our logo being eliminated and replaced with
                        the primary mark?- 
                           
                           91ÁÔÆæ no longer has one "logo." We use a series of marks. Read the 91ÁÔÆæ Brand Style Guide and download our university marks. 
 
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- How do I submit a request for a vendor who needs our identity elements and the 91ÁÔÆæ
                        Spartan Typeface?-  
                           
                           If you're working with a design vendor who needs the 91ÁÔÆæ Spartan Typeface, please submit a request on behalf of the vendor. (You must log in to your 91ÁÔÆæ One account to submit our web forms.) 
 
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