ࡱ> %` <bjbj"x"x .@@4''''^(l]:(((((()))x]z]z]z]z]z]z]$3`hbZ])))))]((]EEE)6((x]E)x]EEY|[(( P'@TZl] ]0]jZb@b,|[b|[))E)))))]]B)))]))))!'' English 100WB Fall 2008 Section 7: TR 10:30 11:45 BBC 221 Instructor: Leanne Lindelof Office: FOB 114 Office phone: 924- 4436 Office hours: M 11:00 12:00 T 2:00 3:00 E-Mail: llindelo@email.sjsu.edu Required Texts and Materials: The Business Writers Handbook, Eighth Ed., Alred, Brusaw, & Oliu The World is Flat, Release 3.0, Friedman A full-volume dictionary Blank paper/notebook for notes and in-class writing assignments Course Description: This is a participatory course that offers a practical approach to business communication, emphasizing situations that require both oral and written communication. During the course of the semester, students will develop a rhetorically sophisticated writing style appropriate to upper-division university discourse. English 100WB Content Objectives: English 100WB students will be expected to demonstrate the ability to * analyze and interpret communication scenarios and to respond to them using the 7 Cs of communication: clear, correct, concise, concrete, coherent, complete, and courteous; * format, compose, and revise written documents for a variety of organizational situations; * identify and articulate the audience take-away message in every communication; * utilize a variety of communication tools, techniques, and modes; * communicate numerical and statistical data appropriately and effectively in both written and oral formats; * employ advanced research strategies and methodologies and incorporate research appropriately and effectively into both written and oral communications for a variety of organizational and rhetorical situations; * appreciate the importance of timely communication in organizational settings; * recognize a variety of organizational communication needs and constraints and employ appropriate communication strategies to meet those needs and/or constraints in a variety of business situations; * analyze various audiences and compile appropriate options and strategies to communicate effectively with those audiences; * evaluate and critique communication strategies and techniques for their effectiveness, including the strategies and techniques of their classmates; * make common-sense communication decisions and use logic to defend those decisions; * recognize when imagination and vision are appropriate to business communications; * communicate appropriately and effectively in cross-cultural situations; * create documents and make oral presentations that are ethically and legally defensible. English 100WB Learning Objectives: Learning Objective 1: Students shall be able to refine the competencies established in Written Communication IA and IB (as summarized below). IA Student Learning: Students should be able to perform effectively the essential steps in the writing process (prewriting, organizing, composing, revising, and editing). Students should be able to express (explain, analyze, develop, and criticize) ideas effectively. Students should be able to use correct grammar (syntax, mechanics, and citation of sources) at a college level of sophistication. Students should be able to write for different audiences (both specialized and general) IB Student Learning: Students should be able to use (locate, analyze, and evaluate) supporting materials, including independent library research. Students should be able to synthesize ideas encountered in multiple readings. Students should be able to construct effective arguments. Learning Objective 2: Students shall be able to express (explain, analyze, develop, and criticize) ideas effectively, including ideas encountered in multiple readings and expressed in different forms of discourse. Learning Objective 3: Students shall be able to organize and develop essays and documents for both professional and general audiences, including appropriate editorial standards for citing primary and secondary sources. Diversity: Assignments (both reading and writing) shall address issues of race, class, age, and gender when appropriate, and the perspectives of women and diverse cultural groups shall be incorporated into course instruction and materials in an inclusive and comprehensive manner whenever appropriate. At least one graded assignment, oral or written, shall address cross- or inter-cultural, -generational, or -gender communications. Writing: Assignments shall emphasize those analytical and interpretive skills and activities in writing and thinking that produce types of writing useful in business communications, which include but are not limited to the following: both formal and informal correspondence for various purposes and audiences (email, memos, letters); employment application materials (resumes, cover letters, follow-up letters); formal and informal reports; white papers; abstracts, summaries, annotated bibliographies; proposals. Graded writing assignments will a appropriately sequenced throughout the semester and will total a minimum of 8,000 words; at least one of those assignments will be significantly informed by research. Students shall receive frequent evaluations of their writing from their instructor. In evaluating student writing, instructors shall comment on specific features of individual assignments. Comments shall encourage and acknowledge student success as well as note errors and suggest ways to correct them. Reading: Assigned reading will address issues of business communications. Instructors may choose from several department-approved Business Communication textbooks that contain models of effective business communication and from several department-approved comprehensive writing handbooks; instructors may also create a short course reader that contains journalistic and/or scholarly writing in the field of business. Other appropriate reading may include texts that address the global marketplace, online communication, visual communication, and collections of business scenarios. Research: English 100WB shall provide advanced instruction in both traditional and contemporary research strategies and methodologies, including locating and evaluating materials, using them effectively (e.g., quoting, paraphrasing, summarizing), and citing them properly. At least one substantial writing assignment shall be informed by research. As part of this requirement, at least one class session of English 100WB shall include a presentation by a university librarian. Active Learning: Class sessions shall provide ample opportunities for active student learning in the following ways: formal and/or informal large- and small-group discussion and collaborative writing and thinking activities designed to develop and provide repeated student practice in exercising those rhetorical, analytical, and interpretive skills that produce stylistically appropriate, intelligent, and critical written and oral responses to business-communication scenarios; both formal and informal oral presentations; organizational role-playing and interviewing simulations. Grading: A/B/C/No Credit. A passing grade in the course signifies that the student has developed those writing, reading, and research abilities necessary for upper-division work in those majors that comprise the College of Business. Prerequisites: Passage of the Writing Skills Test (WST), upper-division standing (56 units), and completion of CORE GE. This course satisfies the upper division, GE writing requirement. Anyone remaining in the course without meeting theabove criteria will receive an NC grade, regardless of course performance. Grading Procedure: The Department of English reaffirms its commitment to the differential grading scale as defined in the official 91 Catalog (The Grading System). Grades issued must represent a full range of student performance: A = excellent; B = above average; C = average; D = below average; F = failure. Courses graded according to the A,B,C,NoCredit system shall follow the same pattern, except that NC, for NoCredit, shall replace D or F. In A,B,C,NoCredit courses NC shall also substitute for W (for Withdrawl) because neither NC nor W affects students grade point averages. In English Department courses, instructors will comment on and grade the quality of student writing as well as the quality of the ideas being conveyed. All student writing should be distinguished by correct grammar and punctuation, appropriate diction and syntax, and well-organized paragraphs. 91 Academic Integrity Policy: Your own commitment to learning, as evidenced by your enrollment at San Jose State University, and the Universitys Academic Integrity Policy require you to be honest in all your academic course work. Faculty are required to report all infractions to the office of Judicial Affairs. The policy on academic integrity can be found at  HYPERLINK "http://www2.sjsu.edu/senate/S04-12.htm" http://www2.sjsu.edu/senate/S04-12.htm. The 91 rules against plagiarism are set forth in the 91 Catalog, which defines plagiarism as the act of representing the work of another as ones own (without giving appropriate credit) regardless of how that work was obtained, and submitting it to fulfill academic requirements. Plagiarism at 91 includes, but is not limited to: (1) the act of incorporating the ideas, words, sentences, paragraphs, or parts thereof, or the specific substance of anothers work, without giving appropriate credit, and representing the product as ones own work. It is the role and obligation of each student to know the rules that preserve academic integrity and abide by them at all times. This includes learning and following the particular rules associated with specific classes, exams, and/or course assignments. Ignorance of these rules is not a defense to the charge of violating the Academic Integrity Policy. Campus Policy on Compliance with Americans with Disabilities Act: If you need course adaptations or accommodations because of a disability, or if you need special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 requires that students with disabilities register with DRC to establish a record of their disability. The DRC website is  HYPERLINK "http://www.drc.sjsu.edu" http://www.drc.sjsu.edu. Grading scale: Written assignments (5000 words) and resume workshop 50% Presentations (one short, one long) 15% Formal Report (3000 words) and related activities 25% Final Exam 10% Assignments and Learning Objectives: All in-class assignments correspond to Learning Objectives 1, 2, and 3. Out of class assignments such as reports and other documents correspond to Learning Objectives 1, 2, & 3. Research corresponds to Learning Objectives 1 & 3. Workshops and presentations correspond to Learning Objectives 1 & 2. Late work: Students must be in attendance to complete in-class assignments. Written assignments cannot be handed in late without prior consent of the instructor. There are no exceptions. This is not a joke. And please dont e-mail me inquiring about what transpired during a class you missed. I really dont like that. Success: To succeed in this course, students must participate in class activities, complete assignments both in and out of class, ask questions, and commit themselves to improving the effectiveness of their written and oral communication. COURSE SCHEDULE T 8/26 Course introduction, overview Review 7 Cs In-class writing, diagnostic TR 8/28 Five Steps to Successful Writing Word Choice, Conciseness Correspondence (intro) TBWH * Intro Letter assigned T 9/2 Correspondence (cont) E-mails, Memos TBWH In-class writing TR 9/4 Press Releases TBWH *Intro Letter DUE *Press Release assigned T 9/9 Intro to The World is Flat TWIF *Analysis assigned *Press Release DUE TR 9/11 Good News/Bad News TBWH TWIF *Analysis DUE *Bad News Letter assigned T 9/16 Job Search Cover Letters TBWH In-class writing * Bad News Letter DUE TR 9/18 Resumes Interviewing TBWH * Resume assigned T 9/23 Workshop Resumes (Rough draft DUE) TR 9/25 Elevator Pitch In class writing *Resume DUE T 9/30 Formal Reports Executive Summary Design and Visuals TBWH * Formal Report assigned *Topic Memo for Report assigned TR 10/2 Library session (mandatory attendance) T 10/7 Meetings Communicating in Groups Listening TBWH *Topic Memo for Report DUE TR 10/9 Presentations (intro) 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